about us
Smart Solutions for a Connected World
Company Overview
Founded in 2000, CentralTouch Technology set out to
revolutionize how businesses serve and support customers
through a real-time, multi-site, and multimedia contact
center. Our mission was to build an accessible, affordable,
and user-friendly platform—particularly for small to mid-size
manufacturers and tech companies. A pioneer in real-time
communication and system automation, CentralTouch holds
several patents in advanced collaboration technologies. We’ve
used this expertise to develop one of the most flexible IoT
platforms on the market.
What We Do
We empower businesses through robust, scalable technology that enhances communication, simplifies operations, and drives measurable results. Backed by years of industry experience, we develop solutions that exceed expectations and solve real-world challenges for modern enterprises.
Our Core Platforms
CentralTouch offers a suite of powerful products and services designed to meet the diverse needs of modern businesses:
- CT IoT Platform
Real-time device management, automation, and insights for smarter decision-making. - CT Assistant
AI-powered virtual assistant enabling intelligent support, workflow automation, and omnichannel interaction. - CT IPCC
Our Smart Contact Center Platform offers voice, chat, email, and social integration, driven by AI-powered routing and real-time analytics. - Nearby Services
Proximity-aware capabilities for service providers and customer engagement in physical environments.
