Manufacturing & Industrial Automation
Business Needs:
- Downtime reduction
- Asset tracking & predictive maintenance
- Machine-to-HQ reporting
Our Solutions:
- CT IoT Platform: Real-time sensor monitoring, automation workflows, predictive maintenance alerts
- CT IPCC: Real-time voice/chat/video for operations escalation or technician collaboration
- Nearby Services: Proximity-based mobile support and on-site assistance optimization
Results: Increased machine uptime, safer operations, faster decision-making
Logistics & Supply Chain
Business Needs:
- Shipment visibility
- Route optimization
- Customer notification & tracking
Our Solutions:
- CT IoT: Asset tracking with GPS and environmental monitoring (e.g., temperature)
- Nearby Services: Geo-fencing for smart dispatching and delivery coordination
- CT IPCC: Unified communication hub for driver support, dispatch, and customer service
Results: Faster delivery cycles, lower risk of loss, customer transparency
Retail & E-Commerce
Business Needs:
- Personalized customer service
- Conversion optimization (online & in-store)
- Inventory tracking
Our Solutions:
- CT Assistant: Multilingual chatbot for sales support, order status, FAQs
- CT IPCC: Omnichannel customer service platform
- Nearby Services: Proximity-based offers and check-in alerts for physical retail locations
Results:Boost in customer loyalty, upsells via automation, seamless customer journeys
Healthcare & Telemedicine
Business Needs:
- Streamlined patient communication
- Smart equipment tracking
- 24/7 support without staffing surge
Our Solutions:
- CT Assistant: AI health bots for symptom triage, reminders, and patient navigation
- CT IoT: Monitor equipment status, room usage, and environmental safety
- CT IPCC: Integrated patient contact system — voice, SMS, and email in one place
Results: Lower staff burnout, improved patient satisfaction, smarter triage
Government & Public Sector
Business Needs:
- Improve access to services
- Modernize communication
- Optimize infrastructure
Our Solutions:
- CT Assistant: Citizen-facing bots for permit status, forms, tax inquiries
- CT IPCC:Voice/chat/email hub for service departments
- CT IoT: Monitor city infrastructure like water flow, traffic lights, air quality
Results:Faster response times, reduced workload on staff, smarter resource allocation